We put most importance to our users-here the patients, doctors and other health service providers. The privacy is the top concern of HASBD (We). The purpose of this policy is to describe how we use information that you provide. We know that personal information related to medical matters can be highly sensitive and we therefore take great care to ensure that our data handling practices place the privacy of your information first.
Collection of Information
To use our site, sometimes you are required to provide information about you. We collect information but respect your privacy in a meaningful way.
We stores the information you provide when sign up with our system in order to make the site usage more friendly. We will only record your personal and contact details (for example, phone number) if you send us a messageor if you provide it to us in relation to the online bookings or you registered yourself as a health service providers.Your personal and contact details will only be used for the purpose for which you have provided it and will not be added to a mailing list or used for any other purpose without your consent.
We has cookies enabled in your hard drive to save field entries like username, password etc.Cookies are small bits of information that we store on the device you use to access our website. We use cookies to recognize repeat users, and each cookie expires after a certain period of time. We use cookies for several reasons, including: to authenticate your identity, to provide you with personalized content, and to improve our services (usage monitoring and referral tracking).We also may record your IP address, and information about the device you use to access our website. This information may be collected through server logs and page tags.
HASBD stores server logs of user session activity in order to optimize site interface for faster and easier bookings and/or use or edit doctor/health service providers’ profile.
What information do we collect:
From Patients-
Account access details: your phone number and password
Contact details: your name and email address
The data you use: data regarding your usage of the services and history of the appointments made by or with you through the use of Services.
Demographic data: such as your gender, your date of birth
Other information: other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
From doctors and other health service providers-
Contact details: your name, email and phone number
Information about the services you provide: your specializations, qualifications etc.
Photo: your personalized image
Billing details: if you are required to pay for our services
Demographic data: such as your gender, your date of birth
Other information: other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
Usage of Information
We may use the information for the following purposes-
We use all this information to provide you with our services, including with customer support if you need us to assist you with using our website, and to respond to questions and communications or obtain your feedback about our Services.
We use the information to operate our Services and developing new functionality and features. This helps us to prepare and deliver announcements about features, functionality, and terms of use, monitor our site for undesirable and abusive useand other aspects of our Services.
We use your session activity server logs to optimize the site interface
We can use the information for booking confirmations, announcements regarding changes to our services or policies
HASBD use this for reminders or promotions. We can provide you with more relevant content, including medical-related information your healthcare provider may share with you through the Services. We won't sell personally identifiable data to third parties.
HASBD aggregates non-personally identifiable data so that practices can understand appointment demand habits and preferences and the effectiveness of the services and its features.
If we receive a legal order, we may need to inspect your data to determine how we should respond.
Disclosure of Information
We may share of disclose your information to third parties but in some extent. We will not sell or share any personally identifiable information to any third party other than medical providers with whom you book appointments. We reserve the right to share non-personally identifiable information about your appointments. No individuals will be identifiable from the information we share with third parties to help improve or promote our services.
We make your (doctor) contact information, information about you (including your photo, if you provided one) and information about the services you provide publicly available for users who are interested in making appointments through our website.
We may use service providers to help us provide you with our services. These service providers will have access to some of your information, but only to the extent necessary for them to perform the services we ask them to do.
We can disclose your information, to comply with law, to prevent, investigate, or address fraud, illegal activity, or violations of our terms and conditions.
Security of Information
HASBD uses secured infrastructure to secure users’ data. We have deployed technical and physical safeguards to prevent unauthorized access and inappropriate use of the collected data. Though we have strong data policy, we never guarantee that any third party cannot breach data security.
Third Party Policy
The policy of third parties is different than that of us. The policy is only applicable to our services and not applicable to third parties (including websites, links and/or other web services). If you visit any third party website or read content through the links, read their privacy policy and terms and conditions first. We do not have control over third party regarding their policy of collecting information.
Changes of Privacy Policy
Our site is upgrading continuously. To comply with our site, the privacy policy is a subject to change. We will inform our users about the updated privacy policy when it is published. If you disagree with any terms of the policy, please discontinue using our services.
